Danielle Lemons | Writing https://daniellelemons.com/writing Practical articles for small business owners on phones, managed IT, websites and daily operations, by Danielle Lemons, Vice President of Operations at DirecTech Connect. en-us Sun, 25 Oct 2026 04:00:00 +0000 Switching Phone Providers Without Losing Your Business Number https://daniellelemons.com/writing-keep-your-business-phone-number https://daniellelemons.com/writing-keep-your-business-phone-number Danielle Lemons Sun, 25 Oct 2026 04:00:00 +0000 Your business phone number is on your trucks, your cards and every review site. Here is how to move it to a new provider without missing a call. Five Questions to Answer Before Your Business Internet Goes Down https://daniellelemons.com/writing-before-your-internet-goes-down https://daniellelemons.com/writing-before-your-internet-goes-down Danielle Lemons Sun, 25 Oct 2026 04:00:00 +0000 Every business loses its internet eventually. The ones that keep working are the ones that answered a few questions ahead of time. Backups: Four Questions Every Small Business Owner Should Be Able to Answer https://daniellelemons.com/writing-small-business-backups https://daniellelemons.com/writing-small-business-backups Danielle Lemons Sun, 25 Oct 2026 04:00:00 +0000 Most small businesses believe their files are backed up. Here are four questions that tell you whether that is actually true. Forty Projects at Once: What I Learned About Keeping Client Work From Slipping https://daniellelemons.com/writing-forty-projects-at-once https://daniellelemons.com/writing-forty-projects-at-once Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 At one point I was managing as many as 40 active client projects at once. Here are the habits that kept the work from slipping. Before You Switch Business Phone Systems, Ask These Six Questions https://daniellelemons.com/writing-business-phone-systems-six-questions https://daniellelemons.com/writing-business-phone-systems-six-questions Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 Thinking about switching business phone systems? Ask these six questions before you sign anything. What Forecasting $1 Billion Taught Me About Running a Small Business https://daniellelemons.com/writing-forecasting-1-billion https://daniellelemons.com/writing-forecasting-1-billion Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 Nine years forecasting $1 billion a year in revenue at Avnet taught me habits that work just as well in a small business. Why Every Small Business Needs a Written Process, Even a Short One https://daniellelemons.com/writing-written-process https://daniellelemons.com/writing-written-process Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 A process that lives only in someone’s head isn’t a process. It’s a risk. Here’s how to start writing one down. Three Things I Check First When a Local Business Website Isn’t Bringing in Calls https://daniellelemons.com/writing-three-things-website-calls https://daniellelemons.com/writing-three-things-website-calls Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 When a local business website isn’t bringing in calls, I don’t start with the design. I start with three free checks. What “Managed IT Services” Actually Means for a Small Business https://daniellelemons.com/writing-managed-it-services https://daniellelemons.com/writing-managed-it-services Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 “Managed services” sounds expensive and vague. Here’s what it actually means, and what to ask before you sign. What Tennessee Small Businesses Should Expect From a Technology Partner https://daniellelemons.com/writing-tennessee-technology-partner https://daniellelemons.com/writing-tennessee-technology-partner Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 Phones that ring, internet that stays up, a website that brings in customers. What every Tennessee small business should expect. Your Small Business Website Doesn’t Need to Look Like a Fortune 500 Brand’s https://daniellelemons.com/writing-small-business-website-fortune-500 https://daniellelemons.com/writing-small-business-website-fortune-500 Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 Your website doesn’t need Fortune 500 polish before it can earn you business. It needs to do three things well. A Dropped Call Is a Missed Job: The Real Cost of Unreliable Tech in a Service Business https://daniellelemons.com/writing-dropped-call-missed-job https://daniellelemons.com/writing-dropped-call-missed-job Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 A dropped call is a missed job. The real cost of unreliable technology in a service business, and how to stop the leaks. Why I Chose a Company Whose Values Match My Own https://daniellelemons.com/writing-values-match https://daniellelemons.com/writing-values-match Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 I’m a woman in tech and a woman of faith. Why I joined a company whose values match my own. Why I Build Your Website Before You Ask Me a Single Question About Price https://daniellelemons.com/writing-build-your-website-first https://daniellelemons.com/writing-build-your-website-first Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 Most web designers start by asking your budget. I start by building your finished website, and you decide once it’s real. Why Middle Tennessee Small Businesses Can’t Market Like a National Brand — and Shouldn’t Try https://daniellelemons.com/writing-middle-tennessee-national-brand https://daniellelemons.com/writing-middle-tennessee-national-brand Danielle Lemons Sat, 24 Oct 2026 14:00:00 +0000 Small businesses grow fastest when they stop copying national brands and become the most useful, most findable option in their own zip code.