About
Thank you for visiting! I am experienced in strategizing, implementing, and maintaining project initiatives that adhere to client objectives while exceeding organizational standards of satisfaction, quality, and performance. I am effective in overseeing multiple projects, ensuring goals are met, while communicating and maintaining partnerships with inside and outside resources.
I am accomplished in utilizing Lean and Six Sigma methodologies to drive and manage change as well as reduce process waste. I work cooperatively with others in a team environment regardless of different ethnic, gender, social or educational backgrounds. I have a proven and successful record in driving and developing individuals to achieve performance levels in order to exceed business goals.
I have previously worked as a Customer Operations Manager, with 10 years experience in computer distribution, handling customer operations for over 30 hardware and software suppliers, including VMware, Polycom, Cisco & SAP.