Danielle Lemons

Senior Manager

Digital Agency | Information Technology

Danielle Lemons
Senior Manager

Nashville, TN 37243

615-922-0981   Main


Additional Information

18 Years

of experience

Female

Languages

  • English

Additional Information

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About

Experienced in strategizing, implementing, and maintaining project initiatives that adhere to client objectives while exceeding organizational standards of satisfaction, quality, and performance. Effective in overseeing multiple projects, ensuring goals are met, while communicating and maintaining partnerships with inside and outside resources.

Accomplished in utilizing Lean and Six Sigma methodologies to drive and manage change as well as reduce process waste. Work cooperatively with others in a team environment regardless of different ethnic, gender, social or educational backgrounds. Proven successful in driving and developing individuals to achieve performance levels in order to exceed business goals.

Previously a Customer Operations Manager, with 10 years experience in computer distribution, handling customer operations for over 30 hardware and software suppliers, including VMware, Polycom, Cisco & SAP.


Skills:

  • Telecommunications
  • Cross-functional Team Leadership
  • IT Project & Program Management
  • Client Relations
  • Operations Management
  • Project Management
  • Solution Selling
  • Operational Excellence
  • Channel Partners
  • CRM
  • Change Management
  • Cloud Computing
  • Account Management
  • Six Sigma
  • Sales Operations
  • Sales Process
  • Program Management
  • Managed Services
  • Direct Sales
  • Product Management
  • Storage
  • Vendor Management
  • Data Center
  • Customer Satisfaction
  • Business Process
  • Sales
  • Business Strategy
  • Professional Services
  • ISO
  • User Acceptance Testing
  • Customer Relationship Management (CRM)
  • Scrum
  • Agile Methodologies
  • Mergers & Acquisitions (M&A)
  • Project Planning
  • Software as a Service (SaaS)
  • Leadership
  • Management
  • Team Management
  • Team Leadership
  • Customer Service
  • Partner Management
  • Training
  • Presentations
  • Process Improvement
  • Virtual Facilitation
  • Supplier Relationship Management
  • Client Onboarding
  • Channel
  • Superior Work Ethic
  • Facilitation & Presentation



Work Experience

  • Senior Sales Associate
    Nov 2024 - Present
    DirecTech
    Nashville, TN

  • Senior Manager of Small & Medium Business Services
    Apr 2024 - Nov 2024
    Blattner Tech Digital Agency
    Nashville, TN

  • Project Management Operations Director
    Jan 2022 - Nov 2024
    DevDigital | Blattner Tech
    Nashville, TN

  • Technical Project Manager
    Sep 2020 - Nov 2024
    DevDigital ' Blattner Tech
    Nashville, TN

  • Technical Project Manager
    Jul 2018 - Sep 2020
    Tragic Media
    San Diego, CA

  • Technical Project Manager
    Jul 2018 - Nov 2019
    My Blue Robot Creative Agency

  • Customer Operations Manager
    Apr 2006 - Jul 2015
    Avnet Technology Solutions
    Tempe, AZ

  • Solution Support Specialist Senior
    Apr 2006 - Apr 2010
    Avnet
    Tempe, AZ

  • 89D Explosive Ordnance Disposal Specialist
    Apr 2004 - Jul 2006
    Army National Guard
    Casa Grande, AZ  USA


Education

  • University of Phoenix
    BA, Business Management
    2009

  • Mesa Community College
    AA/AG, Art and General Studies
    2005


  • University of Phoenix
    Master of Business Administration (MBA)
    Not Yet Completed

Certifications

  • Foundational Certification of Agile Scrum (FCAS)
    Career Sprints
    Issued Feb 2024 • Expires Feb 2026

    Agile Methodologies

Memberships

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Honors & Awards

  • Project Planning: Putting It All Together
    Google | Coursera
    Issued Jun 2022

  • Foundations of Digital Marketing and E-commerce
    Google | Coursera
    Issued May 2022

  • Foundations of Project Management
    Google | Coursera
    Issued May 2022

  • Google SEO Fundamentals
    Google | Coursera
    Issued May 2022

  • Introduction to Google SEO
    Google | Coursera
    Issued May 2022

  • Project Initiation: Starting a Successful Project
    Google | Coursera
    Issued May 2022

  • Technical Support Fundamentals
    Google | Coursera
    Issued May 2022

  • Digital Telecommunications: Customer Service
    Rio Salado College
    Issued Jul 2005

Affiliations

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Payment Options

  • American Express
  • Discover
  • MasterCard
  • Visa

Publications

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Locations

Danielle Lemons

Senior Manager

Nashville, TN 37243

Phone: 615-922-0981

Sunday Closed
Monday 9:00 - 5:00
Tuesday 9:00 - 5:00
Wednesday 9:00 - 5:00
Thursday 9:00 - 5:00
Friday 9:00 - 5:00
Saturday Closed